Ashabet Privacy Policy — your data is safe with us

When you register on the ashabet platform, certain personal information is required. This includes your full name, email address, mobile number, date of birth, and residential address in Bangladesh. National ID or passport details may also be needed for account verification. Providing this information is entirely voluntary, but without it, access to the full range of services will not be possible. We never collect unnecessary or excessive data.

Ashabet uses the information it collects solely to improve platform services and personalize your experience. This data is essential for creating and managing your account, verifying your identity, processing transactions, and delivering customer support. We also analyze data to detect suspicious activity, prevent fraud, and maintain platform security. Information is retained where required to comply with applicable laws and regulations in Bangladesh. ashabet never sells your data to third parties for advertising purposes.

Analyzing platform performance to improve service quality is one of our core priorities. By studying your betting preferences and navigation patterns, we can present more relevant offers and content. Your consent is always obtained before any promotional communication, and you can withdraw it at any time. Our data practices are fully transparent, with user interests always coming first.

Ashabet uses cookies and similar tracking technologies to keep the platform running properly. Cookies are small text files stored on your device that help remember your preferences and session details on return visits. We use three types of cookies: essential cookies (for session management and security), functional cookies (to save language and layout preferences), and analytics cookies (to measure platform performance). You can disable non-essential cookies through your browser settings, though doing so may limit certain platform features.

Ashabet protects your personal data using industry-standard security technology. All data transfers are secured with SSL/TLS encryption, and stored data is encrypted with AES-256. Our servers and databases are protected by firewalls and undergo regular security audits to prevent unauthorized access. Only authorized personnel can access user data when required for specific tasks, and every access is logged. Payment information — particularly mobile banking numbers and BDT transaction records — is stored with an additional layer of security.

How long your data is retained depends on its type and purpose. Data linked to active accounts is kept for as long as the account remains open. After an account is closed, certain information may be retained for up to five years to meet legal and regulatory requirements. Once the applicable retention period ends, data is permanently deleted or anonymized so that the user can no longer be identified.

Ashabet does not sell or rent your personal data to third parties for commercial purposes. However, limited data may be shared in specific circumstances necessary for operating the service. Only the information required to complete a transaction is shared with trusted mobile banking partners for payment processing. Providing data in response to a lawful request from Bangladesh law enforcement or a court order is a legal obligation. Service providers responsible for the platform's technical infrastructure are also granted limited data access under strict confidentiality agreements.

Every ashabet user has specific rights over their personal data. You can request a copy of your stored information at any time, and we are obligated to provide it within a set timeframe. If any details are incorrect, you have the right to request a correction, and we will update it promptly after verification. When closing your account, you may request deletion of all your personal data — though certain information may need to be retained for a defined period due to legal obligations. You may also object to how your data is processed or request that specific processing be restricted, and we will evaluate each such request appropriately. We aim to respond to all data-related requests within seven business days.

This privacy policy may be updated from time to time, particularly in response to legal requirements or changes to our services. We will notify you of any significant changes via your registered email or a notice on the platform before they take effect. Continued use of the platform after a new version of the policy is published will be considered your acceptance of the updated terms. Previous versions are available on request through our support team.